Frequently Asked Questions
We request all clients at the time of booking to provide accurate flight information that is the final connecting flight that lands at the local ATL airport. Assuming we have accurate flight information, our team tracks your flight and will be awaiting your arrival at the bottom of the escalator in baggage claim.
No. We do not hold an Georgia liquor license, thus we do not provide, sell, stock or furnish any alcohol.
Passengers are able to bring alcohol with them on hourly charters, as long as everyone is over 21, the Georgia State Law legal drinking age, with proper identification.
We have a 2 hour minimum normally, however you get a better value for your dollar at 3 hours and beyond. On sell out dates/black out dates those minimums are subject to change, please verify if you are in doubt.
We do not start your reservation time until we arrive at the initial pickup. However, if you are picking up 26 miles outside of 30084, your reservation may be subject to additional fees/drive time.
The industry standard gratuity for the chauffeur is 20% of the reservation total. If you receive a discount, the gratuity is based upon the pre-discounted rate, unless specified otherwise.
Your chauffeur will always be waiting at the top of the baggage claim escalator with your name on a sign.
Yes, every reservation is driven by one of our professional chauffeurs.?
We monitor and track all flights to assure that if you arrive early or late we can attempt to adjust your reservation accordingly so that we are there to pick you up.?
If you are not going to be present the day of your reservation, or the card is not going to be with you then YES we need the credit card authorization filled out. If it is not filled out the driver will ask to see the card and your matching ID. This is to help protect you and us from credit card fraud.?
Yes. This form is the opportunity to provide verification that you are the cardholder requesting transportation service. Often clients do not wish to show credit card and ID on the big day of the event, so this is the opportunity to provide all of that information and handle all contracts and paperwork before hand. This form can be faxed to o 1-877-526-7222, scanned & emailed back, or uploaded through our secure portal here.